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Center for Innovative Hospitality Labor and Employment Relations
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The Center for Innovative Hospitality Labor and Employment Relations (CIHLER) was established in 2013 as a platform for students, employers, employees, unions, and their advocates involved in the hospitality industry. The center's mission is to support educational programs, sponsor and disseminate research, and hold conferences and roundtables dedicated to modernizing labor and employment relations, analyzing labor and employment law, and improving human resource management and leadership in the hospitality industry. To achieve this goal, the center supports classes focusing on labor and employment relations; disseminates empirical, theoretical, and doctrinal scholarship; and sponsors conferences and roundtables.
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2019-2020 Year in Review
(2020-10-15)2019-2020 Annual Review published by the staff of the Center for Innovative Hospitality Labor and Employment Relations (CIHLER) at Cornell University's School of Hotel Administration. -
Leaving Talent on the Table? The Importance of Developing and Retaining Women Leaders
(2018-03-25)[Excerpt] While it’s been twenty years since McKinsey & Co. first coined the term ‘War for Talent’, many companies continue the fight to attract and retain the best and brightest. In an increasingly dynamic and competitive ... -
How the Hospitality Industry is Rethinking Development for its Next Generation of Leaders
(2017-03-19)[Excerpt] So where will we find the next generation of leaders in the hospitality industry? Like their counterparts in other business sectors, this question remains top-of-mind for those responsible for finding, managing, ... -
Who Are My Employees?
(2015-11-01)The legal landscape for employers is changing. Led by the National Labor Relations Board (the “NLRB”), there is a growing trend to hold employers accountable, not only for their own employees, but also for the employees ... -
A Glimpse into the Future of Work
(2018-03-11)[Excerpt] In this Instagram age of texts and tweets, it should come as no surprise that the most important and complex workplace challenge facing CEOs and CHROs is neatly summarized by the acronym ‘FoW’. Forget YOLO, FOMO ... -
2015 California Labor and Employment Legislative Update: Newly Enacted Employment Legislation
(2015-11-01)The California Legislature’s efforts to expand the reach and scope of California employment statutes continue unabated. In most instances, its efforts were endorsed by Governor Jerry Brown. In September and October 2015, ... -
Hospitality HR and Big Data: Highlights from the 2015 Roundtable
(2015-08-01)The effects of so-called big data, which involves a torrent of detailed information about employees and customers, have begun to ripple through hospitality human resources—allowing managers the potential to connect HR ... -
The Effect of Labor Law Changes under the New Administration: Too Soon to Tell
(2017-06-07)With a new administration in place, experts in labor law joined union leaders and management to observe the straws in the wind regarding what changes might occur in labor laws and regulations. Changes seem inevitable in ... -
Arbitration: A Positive Employment Tool and Potential Antidote to Class Actions
(2014-03-01)More than two years have elapsed since employers let out a sigh of relief when the Supreme Court overturned the 9th Circuit decision in Wal-Mart v. Dukes and decertified the class of plaintiffs suing Wal-Mart, the nation’s ... -
The United States Supreme Court Rules in Favor of Employees in the Young and Abercrombie Cases: What Do They Really Hold?
(2015-11-01)Two recent decisions by the U.S Supreme Court have been characterized as “losses” for employers, and “wins” for employees who wish to have workplace accommodations due to their particular situations. Those perceptions are ...
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