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What Factors Influence how Employees adopt GenAI HR tools and What Tasks do Employees Prefer for GenAI?

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Abstract

The integration of Generative AI (GenAI) into HR functions is reshaping how organizations approach talent acquisition, employee support, and strategic workforce planning. As this technology becomes more embedded in daily operations, understanding where it compliments rather than competes with human expertise is critical. This research explores where GenAI can deliver the most value within HR by identifying tasks that are technically well-suited for AI, already adopted or welcomed by employees, and realistically implementable by HR Business Partners (HRBPs) without compromising their strategic, high-trust role. By focusing on this intersection, the analysis aims to enhance HRBP effectiveness, reduce employee resistance, and support a streamlined rollout. It also highlights where GenAI can build on existing HRBP strengths, using targeted insights from data and gap analysis to inform pragmatic solutions.

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2025-03

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Cornell University, ILR School, Center for Advanced Human Resource Studies

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GenAI HR tools; GenAI; HRBP; data; gap analysis

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Employer

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report

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