Changing the Culture of Health Care: A Conversation with Todd Evans
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Todd Evans, director, PricewaterhouseCoopers LLP, addresses the need for changing the culture of healthcare by drawing from the strengths of the hospitality industry and making people feel like they are guests in the healthcare system.
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2017-07-07
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health care; hospitality; Todd Evans; PricewaterhouseCoopers LLP; Cornell University
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Required Publisher Statement: © Cornell Institute for Healthy Futures. Reprinted with permission. All rights reserved.
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