What Impact do Flexible Working Arrangements (FWA) have on Employee Performance and Overall Business Results?

Abstract

FWAs are mutually beneficial agreements between employees and employers which provide alternate options as to when, where, and how much one works. As both the demographics of the workforce and the nature of work are changing, FWAs provide a low cost solution to help employees balance their work and family needs. These arrangements may vary in the type of solution, level of formality, and degree of flexibility offered. For the purposes of this summary, we will narrow our focus to flexible hour and flexible location arrangements by examining their impact on performance, possible risks, and best practices to utilize.