Changing the Culture of Health Care: A Conversation with Todd Evans
Author
Cornell Institute for Healthy Futures
Abstract
Todd Evans, director, PricewaterhouseCoopers LLP, addresses the need for changing the culture of healthcare by drawing from the strengths of the hospitality industry and making people feel like they are guests in the healthcare system.
Date Issued
2017-07-07
Keywords
Rights
Required Publisher Statement: © Cornell Institute for Healthy Futures. Reprinted with permission. All rights reserved.
Type
video/moving image