In 2008 the NYS IPM Communications Team- a writer and a webmaster-designer- produced an annual report; wrote several news releases; designed and produced many fliers, brochures and posters for outreach efforts; collaborated on a series of web-based consumer fact sheets; continued work on a comprehensive 200,000-word, multi-volume consumer reference on pest management in and around the home; and initiated or completed a number of other projects, detailed below. Our work reaches thousands of consumers and householders throughout New York.