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Restaurant Reservations Optimization Tool

dc.contributor.authorThompson, Gary
dc.date.accessioned2020-09-10T18:28:37Z
dc.date.available2020-09-10T18:28:37Z
dc.date.issued2015-11-16
dc.description.abstractThe purpose of this tool is to determine the best mix of tables in a restaurant, while simultaneously determining which reservations should be accepted from forecasted demand. A key parameter in the tool is the degree to which average dining durations are inflated. The tool user selects this inflation factor according to expectations regarding the extent to which parties will exceed the anticipated average dining time. Lower inflation factors result in more revenue, because more reservations are accepted, but also come with lower service levels, meaning more customers will need to wait for a table. Based on the user inputs, the tool, which uses the Solver add-in for Microsoft Excel, returns the optimum table mix for the greatest revenue.
dc.description.legacydownloadsThe_Restaurant_Reservations_Optimization_Tool_Instructions.pdf: 2090 downloads, before Aug. 1, 2020.
dc.description.legacydownloads0-Restaurant_Reservations_Optimization_Model_R1.xlsm: 860 downloads, before Aug. 1, 2020.
dc.identifier.other7847102
dc.identifier.urihttps://hdl.handle.net/1813/71293
dc.language.isoen_US
dc.rightsRequired Publisher Statement: © Cornell University. This report may not be reproduced or distributed without the express permission of the publisher.
dc.subjectCornell
dc.subjectrestaurants
dc.subjecttables mix
dc.subjectreservations
dc.subjectwait times
dc.titleRestaurant Reservations Optimization Tool
dc.typearticle
local.authorAffiliationThompson, Gary: gmt1@cornell.edu Cornell University School of Hotel Administration

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Released 11/2015