Conducting Exit Interviews

dc.contributor.authorSerrat, Olivier
dc.date.accessioned2020-12-02T22:20:50Z
dc.date.available2020-12-02T22:20:50Z
dc.date.issued2008-10-01
dc.description.abstract{Excerpt} Together with staff engagement surveys, exit interviews are one of the most widely used methods of gathering employee feedback. The less tacit and explicit knowledge an organization captures from staff on a regular basis, the more it needs to capture when they exit. Exit interviews are a unique chance to survey and analyze the opinions of departing employees, who are generally more forthcoming and objective on such occasions. From an employer’s perspective, the purpose is to learn from the employee’s departure on the basis that feedback is a helpful driver of organizational performance improvement. More recently, the practice of exit interviews has been revisited as a knowledge management tool to capture and store knowledge from departing employees and minimize loss through staff turnover. This is especially relevant in roles where the employee embodies significant human capital that may be passed to appropriate employees remaining in the organization. Most departing employees are pleased to share knowledge, help asuccessor, or brief management, in so doing yield information that may be used to enhance all aspects of an organization’s working environment including culture, management, business processes, and intra- as well as inter-organizational relationships. Not withstanding, participation in exit interviews and responses to exit interview questionnaires must be voluntary.
dc.description.legacydownloadsConducting_Exit_Interviews.pdf: 825 downloads, before Oct. 1, 2020.
dc.identifier.other2504351
dc.identifier.urihttps://hdl.handle.net/1813/87353
dc.language.isoen_US
dc.rightsRequired Publisher Statement: This article was first published by the Asian Development Bank (www.adb.org).
dc.subjectAsian Development Bank
dc.subjectADB
dc.subjectpoverty
dc.subjecteconomic growth
dc.subjectsustainability
dc.subjectdevelopment
dc.titleConducting Exit Interviews
dc.typearticle
local.authorAffiliationSerrat, Olivier: Asian Development Bank
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