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Ombudsmen in Higher Education: Similarities, Divergences, and the Rise of Alternative Dispute Resolution

Author
Newhart, Mary J.
Abstract
This thesis examines the historical role of ombudsmen in institutions of higher education in the United States (U.S.) and explores whether the rise of alternative dispute resolution (ADR) has significantly affected the role they play in managing conflict and disputes.
Date Issued
2007-08-02Subject
alternative dispute resolution; ADR; ombud; conflict
Type
dissertation or thesis