The Impact of Task- and Team-Generic Teamwork Skills Training on Team Effectiveness
Ellis, Aleksander P. J.; Bell, Bradford S.; Ployhart, Robert E.; Hollenbeck, John R.; Ilgen, Daniel R.
This study examined the effects of training team members in three task- and teamgeneric teamwork skills: planning and task coordination, collaborative problem solving, and communication. We first examined the degree to which task- and team-generic teamwork skills training impacted team performance on a task unrelated to the content of the training program.We then examined whether the effects of task- and team-generic teamwork skills training on team performance were due to the transfer of skills directly related to planning and task coordination, collaborative problem solving, and communication. Results from 65 four-person project teams indicated that task- and team-generic teamwork skills training led to significantly higher levels of team performance. Results also indicated that the effects of task- and teamgeneric teamwork skills training on team performance were mediated by planning and task coordination and collaborative problem solving behavior. Although communication was positively affected by the task- and team-generic teamwork skills training, it did not mediate the relationship between task- and team-generic teamwork skills training and team performance.Theoretical and practical implications of these results are discussed, as well as possible limitations and directions for future research.
task; team-generic; teamwork; skills; training; team; members; effectiveness; coordination; collaborative problem solving; problem; communication; program; person; project; behavior