Workplace Conflict and Relationships
MetadataShow full item record
Woods, Susan E.
[Excerpt] Not all conflict that stewards handle is with management. Conflict can arise within the union, too —within leadership circles, disputes with members, clashes among different constituency groups within the union. How a steward responds can strengthen or undermine confidence in his or her leadership and affect membership solidarity.
labor unions; stewards; leadership; conflict
Required Publisher Statement: © Union Communication Services. Reprinted with permission. All rights reserved.