The Language of Bias: A Linguistic Approach to Understanding Intergroup Relations
Roberson, Quinetta M.; Bell, Bradford S.; Porter, Shanette C.
[Excerpt] This chapter explores the role of language in the relationship between diversity and team performance. Specifically, we consider how a linguistic approach to social categorization may be used to study the social psychological mechanisms that underlie diversity effects. Using the results of a study examining the effects of gender, ethnicity and tenure on language abstraction, we consider the potential implications for team processes and effectiveness. In addition, we propose a revised team input-process-output model that highlights the potential effects of language on team processes. We conclude by suggesting directions for future research linking diversity, linguistic categorization and team effectiveness.
teams; performance; diversity; bias; intergroup relations; language; effectiveness
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