ILR Impact Brief - Community College Websites and Barriers to Access
Erickson, William; Trerise, Sharon; Lee, Camille G.; VanLooy, Sara; Bruyere, Susanne M.
[Excerpt] Community colleges, on average, serve 335 students with disabilities, although that number climbs to 5,000 at the largest college surveyed for this project. Nearly all community colleges that participated in the survey rely on the web for a variety of student services, but only half have instituted requirements regarding web accessibility for individuals with disabilities. Actual evaluations of accessibility and ease of use revealed that none of the websites analyzed complied with all federal standards on accessibility, and many web pages encompassed usability obstacles (e.g., unfamiliar terminology, unintuitive navigation schemes, and hard-to-read design elements) that affected disabled and non-disabled individuals alike.
The ILR Impact Brief series highlights the research and project based work conducted by ILR faculty that is relevant to workplace issues and public policy. The Briefs are prepared by Maralyn Edid, Senior Extension Associate, ILR School.
community college; accessibility; disabilities; internet; navigation
For a more in-depth analysis, please see: Erickson, W., Trerise, S., Lee, C., Van Looy, S., & Bruyere, S. (2007). Web based student processes at community colleges: Removing barriers to access [Electronic version]. Ithaca NY: Cornell University Employment and Disability Institute.
Required Publisher Statement: Copyright by Cornell University.