Tipping Customs and Status Seeking: A Cross-Country Study
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Tipping is a widespread custom in which service patrons give voluntary payments of money to the workers who have served them. This study found that tipping is more prevalent in countries the greater the value their citizens place on status/prestige. This finding suggests that tipping functions (in part) as a status display for consumers. Hospitality managers should keep this and other functions of tipping in mind when considering whether or not to permit tipping of their employees.
tipping customs; status; national differences; social relationships; economic relationships
Required Publisher Statement: © Elsevier. Final version published as: Lynn, M. (1997). Tipping customs and status seeking: A cross-country study. International Journal of Hospitality Management, 16(2), 221-224. Reprinted with permission. All rights reserved.