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A Framework for Analyzing Technology and Structure in the Lodging Industry

Author
Chandrasekar, Venkat; Dev, Chekitan
Abstract
This article aims to add to our understanding of lodging management from an organization theory perspective. In an attempt to link the principal dimensions of a lodging organization's configuration, the interrelationships between technology and structure are examined from a conceptual viewpoint adapted from a sociological perspective on service technology and organization structure. The focus of this effort will be on offering a framework for the analysis of hotel service technology and its relationship to optimal structural configurations for better management.
Date Issued
1989-01-01Subject
service technology; organization structure; lodging industry
Related DOI:
https://doi.org/10.1016/0278-4319(89)90020-0Rights
Required Publisher Statement: © Elsevier. Final version published as: Chandrasekar, V., & Dev, C. S., (1989). A framework for analyzing technology and structure in the lodging industry. International Journal of Hospitality Management, 8(3), 237-245. Reprinted with permission. All rights reserved.
Type
article