The Express Guest Check: Saving Steps with Process Design

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https://hdl.handle.net/1813/71756
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Author
Kimes, Sheryl E.; Mutkoski, Stephen A.
Abstract
Current procedure requires servers to make four trips to the table to process a credit-card transaction. Here’s how to streamline the process.
Date Issued
1989-08-01
Subject
restaurant industry; express guest check; credit cards; efficiency
Rights
Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
Type
article

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