Effect of Server Posture on Restaurant Tipping
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Lynn, Michael; Mynier, Kirby
The effect of server posture (standing vs. squatting) on the size of tip left by restaurant customers was examined in two naturalistic experiments. In these studies, squatting down next to the tables increased servers' tips from those tables. Both the practical implications of this effect and its similarity to other nonverbal effects on tipping are discussed.
tipping; server posture; effect; customers
Required Publisher Statement: © Wiley. Final version published as: Lynn, M., & Mynier, K. (1993). Effect of server posture on restaurant tipping. Journal of Applied Social Psychology, 23(8), 678-685. Reprinted with permission. All rights reserved.Data was selected for inclusion in Bill Notz, Dennis Pearl and Elizabeth Stasny, Ed.s, 2004, the Electronic Encyclopedia of Statistical Examples and Exercises, W.H. Freeman.