The Center for Hospitality Research (CHR) is the leading source for quality research on and for the hospitality industry. It creates new knowledge—and shares that knowledge to power hospitality forward. The CHR works with business leaders to develop new ideas, theories, and models that improve strategic, managerial, and operating practices. These insights are captured in research reports and industry tools that are available online at no cost. Thousands of academic and business leaders worldwide tap into this research stream. An active knowledge-sharing program further distributes the center’s work around the globe.

Recent Submissions

  • Hotel Il San Pietro di Positano: Strengthening an Extraordinary Independent Brand 

    Dev, Chekitan; Stroock, Laure Mougeot (2022-11-02)
    It was mid-June 2022 and Vito and Carlo Cinque, two brothers at the helm of the world-renowned Italian 5-star hotel Il San Pietro (ISP) since 1996, had reasons to rejoice. Located in Positano on the Amalfi Coast, south of ...
  • Annual Report FY 2021-2022 

    Center for Hospitality Research (2022-10-31)
    2021-2022 Annual Report published by the staff of the Center for Hospitality Research (CHR) at Cornell University's School of Hotel Administration.
  • Long Small Hotels, Short Large Hotels 

    Liu, Crocker; Nowak, Adam; White, Robert Jr. (2022-10-19)
    The price of hotels showed particular strength in the Mid-Atlantic, Pacific, and West South Central regions, while other regions experienced positive growth albeit at a slower rate relative to the previous period. Hotels ...
  • Roundtable Recap: Driving Operational Excellence Through Analytics 

    Scher, Emma; McGuire, Kelly (2022-09-15)
    The analytics function in hotels is still relatively new. While some hospitality companies began to build out an analytics function earlier, it has only been in the last ten to fifteen years that the majority of industry ...
  • Impact of Occupancy Taxes on the Sharing Economy 

    Wrolstad, Jay; Cui, Yao; Davis, Andrew (2022-07-27)
    Efforts to collect occupancy taxes on Airbnb lodging listings, designed by public policy makers to regulate the homesharing market, have put individual hosts at a distinct disadvantage compared to commercial listings, ...
  • Heading into Economic Headwinds 

    Liu, Crocker; Nowak, Adam; White, Robert Jr (2022-07-26)
    The price of hotels rose in all regions except the Mid-Atlantic this quarter. Hotel prices in the Mountain and South Atlantic regions reached new statistical highs, while hotel prices in the Pacific region continued to ...
  • Groundedness: Connecting Consumers with Place, People, and Past 

    Wrolstad, Jay (2022-04-19)
    Our fast-paced world keeps picking up speed, with digitization, globalization and mobility recognized widely as signs of progress and innovation—yet for many there is a growing desire to take a step back, catch their breath ...
  • Beware the Ides of March 

    Liu, Crocker; Nowak, Adam; White, Robert Jr (2022-04-18)
    The price of large hotels fell by .25 percent, while that of smaller hotels increased 3.3 percent this quarter. On a regional basis, the MidAtlantic had the best quarterly gains, with the Pacific region also doing well, ...
  • 12th Annual Sustainability Roundtable Highlights 

    Adalja, Aaron; Varney, Jeanne (2022-03-22)
    The Center for Hospitality Research at the Cornell Peter and Stephanie Nolan School of Hotel Administration in the Cornell SC Johnson College of Business at hosted its 12th annual Sustainability Roundtable in the fall with ...
  • Shifting Loyalties: Where Has All the Love Gone? 

    Corda, Carolyn (2022-03-16)
    It’s no secret that the consumers’ connection to their preferred brand has frayed during the pandemic-driven downturn in travel. PwC conducted a survey in 2020 which found that 41% of consumers are likely to switch hotels, ...

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