The Center for Hospitality Research (CHR) is the leading source for quality research on and for the hospitality industry. It creates new knowledge—and shares that knowledge to power hospitality forward. The CHR works with business leaders to develop new ideas, theories, and models that improve strategic, managerial, and operating practices. These insights are captured in research reports and industry tools that are available online at no cost. Thousands of academic and business leaders worldwide tap into this research stream. An active knowledge-sharing program further distributes the center’s work around the globe.

Recent Submissions

  • Consumer Perceptions of Restaurant Delivery Fees 

    Kimes, Sheryl; Chen, Chaoqun (2021-03-11)
    As a substantial number of restaurants have implemented pickup and delivery as a large part of their business, restaurant operators must consider customers’ reactions to the structure of pickup and delivery charges. To ...
  • Sustainability in the Era of COVID-19 

    Varney, Jeanne; Adalja, Aaron (2021-02-19)
    As with all things 2020, the 11th annual Center for Hospitality Research Sustainability Roundtable took on a distinctively different format, a virtual webinar format. It would have been easy to “take a pass” on holding the ...
  • A Glimmer of Hope Amidst a Hemorrhage 

    Liu, Crocker; Nowak, Adam; White, Robert Jr (2021-01-20)
    Prices of hotels along the east coast continue to drop, although the rate of decline has moderated. Hotels on the west coast enjoyed positive price momentum, both on a quarter-over-quarter or year-over-year basis. Hotels ...
  • Hotel Sustainability Benchmarking Index 2020: Carbon, Energy, and Water 

    Ricaurte, Eric; Jagarajan, Rehmaashini (2020-11-13)
    The seventh annual Cornell Hotel Sustainability Benchmarking study includes data from considerably more hotels than last year. While the bulk of the data still come from hotels in the United States, the study also recorded ...
  • Is It Time for Bottom Fishing? 

    Liu, Crocker; Nowak, Adam; White, Robert Jr (2020-10-12)
    The prices of hotels in all regions continue to hemorrhage, with hotels in the Middle Atlantic and South Atlantic regions particularly hard hit. In contrast, hotels in the Mountain states suffered the fewest losses. Hotels ...
  • CHR Reports Compendium 2015 

    Center for Hospitality Research (2015-02-01)
    A compendium of 2014 publications of the Faculty of the Cornell University School of Hotel Administration, including the Center for Hospitality Research and Cornell Hospitality Quarterly.
  • CHR Reports Compendium 2014 

    Center for Hospitality Research (2014-01-01)
    A compendium of 2013 publications of the Center for Hospitality Research.
  • Adopting the Code: Human Trafficking and the Hospitality Industry 

    Sarkisian, Michele (2015-10-01)
    Human trafficking generally and child exploitation in particular is a global problem. While hard data are difficult to obtain in detail due to many unreported and underreported cases, the International Labor Organization ...
  • CHR Reports Compendium 2011 

    Center for Hospitality Research (2011-01-01)
    An Anthology of Reports, Tools, and Roundtable Proceedings published in 2010 by the Cornell Center for Hospitality Research, including articles by the faculty of the School of Hotel Administration published in the Cornell ...
  • CHR Reports Compendium 2012 

    Center for Hospitality Research (2012-01-01)
    An Anthology of Reports, Tools, and Roundtable Proceedings published in 2011 by the Cornell Center for Hospitality Research, including articles by the faculty of the School of Hotel Administration published in the Cornell ...

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