The purpose of the Center for Hospitality Research is to enable and conduct research of significance to the global hospitality and related service industries. The center also works to improve the connections between academe and industry, continuing the School of Hotel Administration’s long-standing tradition of service to the hospitality industry. Founded in 1992, CHR remains the industry’s foremost creator and distributor of timely research, all of which is posted at no charge for all to use. In addition to its industry advisory board, CHR convenes several industry roundtables each year for the purpose of identifying new issues affecting the hospitality industry.

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Recent Submissions

  • Is It Time for Bottom Fishing? 

    Liu, Crocker; Nowak, Adam; White, Robert Jr (2020-10-12)
    The prices of hotels in all regions continue to hemorrhage, with hotels in the Middle Atlantic and South Atlantic regions particularly hard hit. In contrast, hotels in the Mountain states suffered the fewest losses. Hotels ...
  • 2019-2020 Year in Review 

    Center for Hospitality Research (2020-10-08)
    2019-2020 Annual Review published by the staff of the Center for Hospitality Research (CHR) at Cornell University's School of Hotel Administration.
  • Neemrana Hotels: Building a Heritage Hospitality Brand 

    Dev, Chekitan; Stroock, Laure Mougeot (2020-10-06)
    Neemrana Hotels, a heritage hospitality brand in India with a portfolio of 18 unique historical properties, was celebrating its 28th anniversary. Aman Nath (Exhibit 1), its founder and co-chairman had reasons to be proud, ...
  • Managing a Wine Cellar Using a Spreadsheet 

    Thompson, Gary (2020-09-29)
    Using examples from Version 4 of Wine Cellar Management Tool, this report describes the many spreadsheet-based analyses in this tool that can assist an individual, restaurant, or bar in managing a wine cellar. The primary ...
  • Duty of Care Benchmarking Tool 

    Enz, Cathy; Thompson, Gary (2020-09-29)
    For any organization, “Duty of Care” is the obligation to avoid or diminish any reasonably foreseen harm to customers and employees resulting from exposure to the coronavirus that causes COVID-19. This obligation includes ...

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