The purpose of the Center for Hospitality Research is to enable and conduct research of significance to the global hospitality and related service industries. The center also works to improve the connections between academe and industry, continuing the School of Hotel Administration’s long-standing tradition of service to the hospitality industry. Founded in 1992, CHR remains the industry’s foremost creator and distributor of timely research, all of which is posted at no charge for all to use. In addition to its industry advisory board, CHR convenes several industry roundtables each year for the purpose of identifying new issues affecting the hospitality industry.

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Recent Submissions

  • Roundtable Recap: Driving Operational Excellence Through Analytics 

    Scher, Emma; McGuire, Kelly (2022-09-15)
    The analytics function in hotels is still relatively new. While some hospitality companies began to build out an analytics function earlier, it has only been in the last ten to fifteen years that the majority of industry ...
  • Impact of Occupancy Taxes on the Sharing Economy 

    Wrolstad, Jay; Cui, Yao; Davis, Andrew (2022-07-27)
    Efforts to collect occupancy taxes on Airbnb lodging listings, designed by public policy makers to regulate the homesharing market, have put individual hosts at a distinct disadvantage compared to commercial listings, ...
  • Heading into Economic Headwinds 

    Liu, Crocker; Nowak, Adam; White, Robert Jr (2022-07-26)
    The price of hotels rose in all regions except the Mid-Atlantic this quarter. Hotel prices in the Mountain and South Atlantic regions reached new statistical highs, while hotel prices in the Pacific region continued to ...
  • Groundedness: Connecting Consumers with Place, People, and Past 

    Wrolstad, Jay (2022-04-19)
    Our fast-paced world keeps picking up speed, with digitization, globalization and mobility recognized widely as signs of progress and innovation—yet for many there is a growing desire to take a step back, catch their breath ...
  • Beware the Ides of March 

    Liu, Crocker; Nowak, Adam; White, Robert Jr (2022-04-18)
    The price of large hotels fell by .25 percent, while that of smaller hotels increased 3.3 percent this quarter. On a regional basis, the MidAtlantic had the best quarterly gains, with the Pacific region also doing well, ...
  • 12th Annual Sustainability Roundtable Highlights 

    Adalja, Aaron; Varney, Jeanne (2022-03-22)
    The Center for Hospitality Research at the Cornell Peter and Stephanie Nolan School of Hotel Administration in the Cornell SC Johnson College of Business at hosted its 12th annual Sustainability Roundtable in the fall with ...
  • Shifting Loyalties: Where Has All the Love Gone? 

    Corda, Carolyn (2022-03-16)
    It’s no secret that the consumers’ connection to their preferred brand has frayed during the pandemic-driven downturn in travel. PwC conducted a survey in 2020 which found that 41% of consumers are likely to switch hotels, ...
  • Converging Towards Normalcy 

    Liu, Crocker; Nowak, Adam; White, Robert Jr (2022-01-20)
    Hotel prices continue to converge toward pre-pandemic levels. Gains posted were smaller relative to the previous quarter but higher year over year. Hotels in both gateway and non-gateway cities continue to exhibit positive ...
  • 2020-2021 Year in Review 

    Center for Hospitality Research (2021-11-01)
    2020-2021 Annual Review published by the staff of the Center for Hospitality Research (CHR) at Cornell University's School of Hotel Administration.
  • Understanding Human Resource Practices and Outcomes in Franchise Businesses 

    Lakhani, Tashlin (2021-11-01)
    Franchise businesses are an essential and growing part of the U.S. economy, accounting for nearly 800,000 establishments, 9 million jobs, and $800 billion in output annually. The importance of franchising is particularly ...

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