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Cubes to Collaboration: A Generational Divide In the Workplace

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Abstract

The purpose of office space has evolved. As the workforce transitions from the baby boomer to the millennial generation, companies are changing their approach to collaborative spaces for knowledge work. Yet, expectations of an ideal workplace differ between cohorts. This study investigates the behavior and perceptions regarding collaboration space held by employees at The Boeing Company. An effort is made to consider the larger organizational ecology. Methods include observations, interviews, and a survey. Results show that there is a generational divide in perception and space use. Facilities should be strategically used as an asset to bridge this divide by aligning change management processes and participatory leadership techniques with workplace design.

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Date Issued

2018-05-30

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Keywords

Organizational behavior; Experimental psychology; collaboration spaces; facility planning & design; millennial workforce; universal workplace design; workplace strategy

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Employer

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Committee Chair

Hua, Ying

Committee Co-Chair

Committee Member

Bohns, Vanessa Kimberly

Degree Discipline

Design and Environmental Analysis

Degree Name

M.S., Design and Environmental Analysis

Degree Level

Master of Science

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Government Document

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dissertation or thesis

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