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Measuring And Analyzing “Voice”: Implications For Consumers, Managers And Regulators

Author
Puranam, Dinesh
Date Issued
2016-08-22Subject
Customer Satisfaction; Big Data; Bayesian Methods
Committee Chair
Kadiyali,Vrinda
Committee Member
Mimno,David; Cardie,Claire T; Narayan,Vishal
Degree Discipline
Management
Degree Name
Ph. D., Management
Degree Level
Doctor of Philosophy
Type
dissertation or thesis