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  7. Developing High-Level Leaders in Hospitality: Advice for Retaining Female Talent

Developing High-Level Leaders in Hospitality: Advice for Retaining Female Talent

File(s)
Walsh_202014_20Developing_20high_20level.pdf (678.24 KB)
Permanent Link(s)
https://hdl.handle.net/1813/71160
Collections
Center for Hospitality Research Publications
Author
Walsh, Kate
Fleming, Susan
Enz, Cathy A.
Abstract

Based on interviews with twenty women hospitality leaders, this report explores what hospitality firms can do to facilitate the advancement of women into the ranks of top leadership. Drawing on the respondents’ observations in semi-structured interviews, we argue that organizations would likely strengthen the retention of their professionals, especially female professionals, if top leaders make a deep commitment to reevaluate and potentially revise current processes and structures. This commitment includes refocusing on purposeful long-term career development that provides a sightline to the top, and ultimately creates more female role models in executive-level positions. Organizations would also benefit from offering autonomy over how work is completed, and designing infrastructures of support to assist professionals during mid-career stages. Hospitality firms that take tangible, consistent, and systemic action that is executed by motivated and supportive leaders will stand the best chance of retaining a valuable resource—their female professional talent—and benefiting from that expertise.

Date Issued
2014-02-02
Keywords
hospitality
•
women
•
leadership
•
executive management
Rights
Required Publisher Statement: © Cornell University. This report may not be reproduced or distributed without the express permission of the publisher
Type
article

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