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  5. Managing Social-Business Tensions: A Review and Research Agenda for Social Enterprise

Managing Social-Business Tensions: A Review and Research Agenda for Social Enterprise

File(s)
Besharov6_Managing_social_business_tensions.pdf (614.89 KB)
Permanent Link(s)
https://hdl.handle.net/1813/75834
Collections
Faculty Publications - Organizational Behavior
ILR Articles and Chapters
Author
Gonin, Michaël
Besharov, Marya
Smith, Wendy
Gachet, Nicholas
Abstract

In a world filled with poverty, environmental degradation, and moral injustice, social enterprises offer a ray of hope. These organizations seek to achieve social missions through business ventures. Yet social missions and business ventures are associated with divergent goals, values, norms, and identities. Attending to them simultaneously creates tensions, competing demands, and ethical dilemmas. Effectively understanding social enterprises therefore depends on insight into the nature and management of these tensions. While existing research recognizes tensions between social missions and business ventures, we lack any systematic analysis. Our paper addresses this issue. We first categorize the types of tensions that arise between social missions and business ventures, emphasizing their prevalence and variety. We then explore how four different organizational theories offer insight into these tensions, and we develop an agenda for future research. We end by arguing that a focus on social-business tensions not only expands insight into social enterprises, but also provides an opportunity for research on social enterprises to inform traditional organizational theories. Taken together, our analysis of tensions in social enterprises integrates and seeks to energize research on this expanding phenomenon.

Date Issued
2012-11-01
Keywords
social enterprise
•
social entrepreneur
•
paradox theory
•
institutional theory
•
stakeholder theory
•
organizational identity
Related DOI
https://doi.org/10.5840/beq201323327
Rights
Required Publisher Statement: © Cambridge University Press. Final version published as: Gonin, M., Besharov, M., Smith, W., & Gachet, N. (2013). Managing social-business tensions: A review and research agenda for social enterprise. Business Ethics Quarterly, 23(3), 407-442. doi:10.5840/beq201323327. Reprinted with permission. All rights reserved.
Type
article

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