Cornell University
Library
Cornell UniversityLibrary

eCommons

Help
Log In(current)
  1. Home
  2. Cornell Peter and Stephanie Nolan School of Hotel Administration
  3. School of Hotel Administration Collection
  4. SHA Articles and Chapters
  5. Bridging Aficionados’ Perceptual and Conceptual Knowledge to Enhance How They Learn from Experience

Bridging Aficionados’ Perceptual and Conceptual Knowledge to Enhance How They Learn from Experience

File(s)
LaTour7_Bridging_Aficionados__Perceptual.pdf (167.27 KB)
Permanent Link(s)
https://hdl.handle.net/1813/72523
Collections
SHA Articles and Chapters
Author
LaTour, Kathryn A.
LaTour, Michael S.
Abstract

The aficionado consumer is one who consumes and enjoys a hedonic product regularly but has failed to obtain product expertise from his/her many experiences. We conceptualize the aficionado as having asymmetric perceptual and conceptual knowledge and posit that when these two types of knowledge are bridged with a sensory consumption vocabulary, the aficionados are better able to learn from their experiences. In experiment 1, we find that providing aficionados a cross-modal learning tool (wine aroma wheel) during their tasting helps them strengthen their experiential memory and withstand influence from misleading marketing communications. We also find that when aficionados are presented with a misleading consumption vocabulary during their tasting, they more readily accept the marketing misinformation that results in memory distortion. In experiment 2, we find that accurate multisensory information delivered through either the wine aroma wheel or advertising can enhance how aficionados learn from their direct tasting experience.

Date Issued
2010-12-01
Keywords
aficionado consumer
•
perceptual knowledge
•
conceptual knowledge
•
experiential learning
•
consumer expertise
•
consumer behavior
Rights
Required Publisher Statement: © University of Chicago Press. Reprinted with permission. All rights reserved.
Type
article

Site Statistics | Help

About eCommons | Policies | Terms of use | Contact Us

copyright © 2002-2026 Cornell University Library | Privacy | Web Accessibility Assistance