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  5. Using Childhood Memory to Gain Insight into Brand Meaning

Using Childhood Memory to Gain Insight into Brand Meaning

File(s)
LaTour15_Using_Childhood_Memories_to_Gain_Insight_into_Brand_Meaning.pdf (2.8 MB)
Permanent Link(s)
https://hdl.handle.net/1813/71436
Collections
SHA Articles and Chapters
Author
Braun-LaTour, Kathryn A.
LaTour, Michael S.
Zinkhan, George M.
Abstract

In this article, the authors introduce the concept that people's earliest and defining product memories can be used as a projective tool to help managers more fully understand consumers' relationships to their products. The authors use a study on three generations of automobile consumers to illustrate how these memories symbolize the consumer-brand relationship and how they can be used to gain insights into brand meaning. The findings indicate that people's earliest and defining experiences have an important influence on current and future preferences in predictable ways across the consumer life cycle. These memory experiences are symbolic to the consumer and represent a new lens for viewing brand meaning, which complements the toolbox of extant research methods. The authors provide details about this technique for managers who are searching for methods that recognize that consumers coproduce brand meanings.

Date Issued
2007-04-01
Keywords
consumer relations
•
brand meaning
•
childhood memory
•
consumer-brand relationship
Rights
Required Publisher Statement: © American Marketing Association. Reprinted with permission. All rights reserved.
Type
article

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