Status Loss and Turnover Among Veterinary Professionals
This study examines how status changes affect turnover among professionals in corporatized settings by focusing on two mechanisms: job title changes and multi-location work. Drawing on status theory and event history analysis, the study analyzes a longitudinal dataset of 2,990 veterinary professionals employed at Banfield Pet Hospital—a leading U.S. firm in the corporatized veterinary sector. The study theorizes that transitions from high-autonomy roles (e.g., “Owner”) to employee roles (e.g., “Manager”), as well as shifts from working at a single site to multiple clinic locations, would function as symbolic status loss triggers that increase turnover risk. However, Kaplan–Meier and Cox proportional hazards models reveal the opposite as both job title changes and transitions to multi-location work are associated with reduced turnover risk. Furthermore, the analysis shows that tenure moderates the effect of title change, such that professionals with longer tenure are more likely to exit after a title transition, whereas tenure does not significantly moderate the effect of multi-location work. These findings challenge traditional, demotion-based frameworks of status loss by demonstrating that symbolic status shifts do not universally prompt exit. Instead, such transitions may reflect adaptive organizational processes that support retention, suggesting that symbolic status changes can be managed without destabilizing professional careers in corporatized environments. The study contributes to research on professional identity, status dynamics, and turnover by offering a more nuanced view of how status loss from structural changes shapes the retention of professionals.