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  4. APT TO ADAPT?: THE IMPACT OF INDIVIDUAL CHARACTERISTICS ON EMPLOYEE OUTCOMES IN AN ACTIVITY-BASED WORKING (ABW) ENVIRONMENT

APT TO ADAPT?: THE IMPACT OF INDIVIDUAL CHARACTERISTICS ON EMPLOYEE OUTCOMES IN AN ACTIVITY-BASED WORKING (ABW) ENVIRONMENT

File(s)
Collins_cornell_0058O_10772.pdf (2.58 MB)
Permanent Link(s)
https://doi.org/10.7298/pjrd-yy06
https://hdl.handle.net/1813/70119
Collections
Cornell Theses and Dissertations
Author
Collins, Chloe Beth
Abstract

Objective: This thesis aimed to examine the impact of individual characteristics on adaptation to an Activity-Based Working (ABW) environment in terms of workplace satisfaction, experience at work, and work engagement. This study explored the impact of age, gender, job level, and management on perceptions of the ABW office. Method: The setting is a typology with a desk-sharing, space-use policy and mix of open-plan and enclosed offices and meeting rooms. This study used secondary, self-report data from a pilot study located at a U.S.-based research and consulting organization. The longitudinal study assessed two time points – two months and one year. Results: Employee outcomes were very similar between rounds. Gender was insignificant in predicting employee outcomes. Age and job level predicted some factors of job satisfaction, work experience, and work engagement. Conclusions: Adaptation is relevant to change management policies, space-use protocols, and participatory design. Keywords: Activity-based working (ABW), adaptation, change management

Description
122 pages
Date Issued
2019-12
Keywords
Activity-Based Flexible Office
•
Activity-Based Working
•
Adaptation
•
Change Management
•
Workplace Satisfaction
Committee Chair
Hua, Ying
Committee Member
Bohns, Vanessa Kimberly
Degree Discipline
Design and Environmental Analysis
Degree Name
M.S., Design and Environmental Analysis
Degree Level
Master of Science
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights URI
https://creativecommons.org/licenses/by-nc-nd/4.0/
Type
dissertation or thesis
Link(s) to Catalog Record
https://newcatalog.library.cornell.edu/catalog/13119673

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