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Learning to Become a Taste Expert

File(s)
LaTour44_Learning.pdf (732.48 KB)
Permanent Link(s)
https://hdl.handle.net/1813/71656
Collections
SHA Articles and Chapters
Author
LaTour, Kathryn A.
Deighton, John A.
Abstract

Evidence suggests that consumers seek to become more expert about hedonic products to enhance their enjoyment of future consumption occasions. Current approaches to becoming expert center on cultivating an analytic mindset. In the present research the authors explore the benefit to enthusiasts of moving beyond analytics to cultivate a holistic style of processing. In the taste context the authors define holistic processing as non-verbal, imagery-based, and involving narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic approach to hedonic learning, and then test it against traditional analytic methods in a series of experiments across a range of hedonic products. The results suggest that hedonic learning follows a sequence of stages whose order matters, and that the holistic stage is facilitated by attending to experience as a narrative event and by employing visual imagery. The results of this multi-method investigation have implications for both managers and academics interested in how consumers learn to become expert in hedonic product categories.

Date Issued
2018-06-01
Keywords
learning
•
expertise
•
holistic
•
analytic
•
sensory
•
hedonic
Related DOI
https://doi.org/10.1093/jcr/ucy054
Related To
An alternate copy of this item is available elsewhere in eCommons.
Related To
https://hdl.handle.net/1813/71375
Rights
Required Publisher Statement:.© Journal of Consumer Research Inc. Final version published as: Latour, K., & Deighton, J. (2018). Learning to become a taste expert. Journal of Consumer Research, doi: 10.1093/jcr/ucy054 Reprinted with permission. All rights reserved.
Type
article

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