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A Framework for Analyzing Technology and Structure in the Lodging Industry

File(s)
Dev104_Framework.pdf (57.07 KB)
Permanent Link(s)
https://hdl.handle.net/1813/72032
Collections
SHA Articles and Chapters
Author
Chandrasekar, Venkat
Dev, Chekitan S.
Abstract

This article aims to add to our understanding of lodging management from an organization theory perspective. In an attempt to link the principal dimensions of a lodging organization's configuration, the interrelationships between technology and structure are examined from a conceptual viewpoint adapted from a sociological perspective on service technology and organization structure. The focus of this effort will be on offering a framework for the analysis of hotel service technology and its relationship to optimal structural configurations for better management.

Date Issued
1989-01-01
Keywords
service technology
•
organization structure
•
lodging industry
Related DOI
https://doi.org/10.1016/0278-4319(89)90020-0
Rights
Required Publisher Statement: © Elsevier. Final version published as: Chandrasekar, V., & Dev, C. S., (1989). A framework for analyzing technology and structure in the lodging industry. International Journal of Hospitality Management, 8(3), 237-245. Reprinted with permission. All rights reserved.
Type
article

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