[Excerpt] Technological advances in health care have long helped clinicians extend and save lives, increasing the quality of care and the level of comfort they can provide their patients. But, do today’s emergent technologies, predicated on digitalization and artificial intelligence (AI), have a qualitatively distinct impact on the quality of care and the efficiency with which providers deliver it? Likewise, how are these advances changing work and labor market outcomes for those frontline workers tasked with care delivery?