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  5. The Effect of Culture on the Curvilinear Relationship Between Performance Turnover

The Effect of Culture on the Curvilinear Relationship Between Performance Turnover

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Sturman1_The_effect_of_culture.pdf (883.03 KB)
Permanent Link(s)
https://hdl.handle.net/1813/71458
Collections
SHA Articles and Chapters
Author
Sturman, Michael C.
Shao, Lian
Katz, Jan H.
Abstract

Although researchers have theorized that there exists a curvilinear relationship between job performance and voluntary turnover, their research has been tested in the United States or culturally similar Switzerland. Through a study of the performance-turnover relationship from a multinational service-oriented organization in 24 countries, we demonstrate that the general relationship between performance and turnover is similar across countries but the details of that relationship change across countries. Using 4 cultural dimensions--in-group collectivism, power distance, uncertainty avoidance, and performance orientation--we find that cultural factors alter the overall probability of voluntary turnover and influence the degree of curvilinearity in the performance-turnover relationship. Our findings have implications for research on the performance-turnover relationship, turnover research, and practice.

Date Issued
2012-01-01
Keywords
culture
•
collectivism
•
hierarchical linear-models
•
performance
•
turnover
Related DOI
https://doi.org/10.1037/a0024868
Rights
Required Publisher Statement: © American Psychological Association. Final version published as: Sturman, M. C., Shao, L., & Katz, J. H. (2012). The effect of culture on the curvilinear relationship between performance and turnover. Journal of Applied Psychology, 97(1), 46-62. Reprinted with permission. All rights reserved.
Type
article

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