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  4. Beyond (Not) Being There: Implications of Workplace Arrangement Variety, Volatility, and Differential Volition for Virtual Teams

Beyond (Not) Being There: Implications of Workplace Arrangement Variety, Volatility, and Differential Volition for Virtual Teams

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File(s)
Nguyen_cornellgrad_0058F_14306.pdf (670.38 KB)
No Access Until
2026-06-17
Permanent Link(s)
https://doi.org/10.7298/xr9g-7t88
https://hdl.handle.net/1813/115972
Collections
Cornell Theses and Dissertations
Author
Nguyen, Thao
Abstract

Hybrid teams are often viewed as a less extreme version of virtual teams, yet the evolving shift toward hybrid work in organizations has revealed limitations of the virtual teams literature in capturing the dynamics of hybrid team operations. The purpose of this research is to identify salient characteristics of hybrid work models beyond what we currently know about virtuality and to explore the impact of these characteristics on team collaboration. To that end, three constructs that represent key aspects of the hybrid teamwork model are proposed, including workplace arrangement (WA) variety (i.e., diversity in team members’ workplace arrangements), volatility (i.e., instability of team members’ location schedules), and differential volition (i.e., variance in team members' control over their workplace arrangements). Two scenario experiments with a total sample of 600 Prolific participants reveal that WA volatility and differential volition impede team empowerment, with flux in coordination and team fairness serving as respective mediators. In addition, a time-lagged field study involving employees from 45 teams across two U.S.-based organizations supports the role of inclusive leadership as a moderator that mitigates the adverse effects of WA volatility and differential volition on team empowerment. Contributions of the research to the teams and leadership literatures are discussed.

Description
105 pages
Date Issued
2024-05
Keywords
empowerment
•
hybrid work
•
leadership
•
teams
•
virtual work
Committee Chair
Bell, Bradford
Committee Member
McLeod, Poppy
McClean, Elizabeth
Yuan, Yu
Degree Discipline
Industrial and Labor Relations
Degree Name
Ph. D., Industrial and Labor Relations
Degree Level
Doctor of Philosophy
Type
dissertation or thesis
Link(s) to Catalog Record
https://newcatalog.library.cornell.edu/catalog/16575589

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