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  5. The Express Guest Check: Saving Steps with Process Design

The Express Guest Check: Saving Steps with Process Design

File(s)
Kimes59_The_Express_Guest_Check.pdf (689.6 KB)
Permanent Link(s)
https://hdl.handle.net/1813/71756
Collections
SHA Articles and Chapters
Author
Kimes, Sheryl E.
Mutkoski, Stephen A.
Abstract

Current procedure requires servers to make four trips to the table to process a credit-card transaction. Here’s how to streamline the process.

Date Issued
1989-08-01
Keywords
restaurant industry
•
express guest check
•
credit cards
•
efficiency
Rights
Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
Type
article

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