Cornell University
Library
Cornell UniversityLibrary

eCommons

Help
Log In(current)
DigitalCollections@ILR
ILR School
  1. Home
  2. ILR School
  3. ILR Collection
  4. ILR Articles and Chapters
  5. When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, and Collective Performance

When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, and Collective Performance

File(s)
Hausknecht8_When_does_employee_turnover_matter.pdf (370.12 KB)
Permanent Link(s)
https://hdl.handle.net/1813/75208
Collections
Faculty Publications - Human Resource Studies
ILR Articles and Chapters
Author
Hausknecht, John
Holwerda, Jacob A.
Abstract

In theory, employee turnover has important consequences for groups, work units, and organizations. However, past research has not revealed consistent empirical support for a relationship between aggregate levels of turnover and performance outcomes. In this paper, we present a novel conceptualization of turnover to explain when, why, and how it affects important outcomes. We suggest that greater attention to five characteristics—leaver proficiencies, time dispersion, positional distribution, remaining member proficiencies, and newcomer proficiencies—will reveal dynamic member configurations that predictably influence productive capacity and collective performance. We describe and illustrate the five properties, explain how particular member configurations exacerbate or diminish turnover’s effects, and present a new measurement approach that captures these characteristics in a collective context and over time.

Date Issued
2013-01-01
Keywords
turnover
•
performance
•
organizational learning
•
groups
•
time
•
retention
•
human resources
Related DOI
https://doi.org/10.1287/orsc.1110.0720
Rights
Required Publisher Statement: © INFORMS. Final version published as: Hausknecht, J. P., & Holwerda, J. A. (2013). When does employee turnover matter? Dynamic member configurations, productive capacity, and collective performance [Electronic version]. Organization Science, 24(1), 210-225. doi: abs/10.1287/orsc.1110.0720 Reprinted with permission. All rights reserved.
Type
article

Site Statistics | Help

About eCommons | Policies | Terms of use | Contact Us

copyright © 2002-2026 Cornell University Library | Privacy | Web Accessibility Assistance