[Excerpt] Frontline workers such as licensed practical and vocational nurses, nursing aides, personal care aides/attendants and home health aides are a vital, yet frequently overlooked group of health care providers.

To address the gap, ILR Associate Dean of Outreach Ariel Avgar, Ph.D. ’08, Dr. Madeline Sterling, A&S ’08 and assistant professor of medicine at Weill Cornell Medicine, and Aleksandra Zarska ’20 produced a literature review, “Relationships Between Working Conditions, Worker Outcomes, and Patient Care: A Theoretical Model for Frontline Health Care Workers.” It was published in the November/December issues of the American Journal of Medical Quality with Zarska as the lead author.