The Cost of Turnover: Putting a Price on the Learning Curve
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Author
Hinkin, Timothy R.
Tracey, J. Bruce
Abstract
Employee turnover does more than reduce service quality and damage employee morale—it hits a hotel's pocketbook.
Date Issued
2000-06-01
Keywords
Rights
Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
Type
article