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  4. How AI and Emerging Technologies Impact Local Civic Information Ecosystems

How AI and Emerging Technologies Impact Local Civic Information Ecosystems

File(s)
AubinLeQuere_cornellgrad_0058F_15083.pdf (6.18 MB)
No Access Until
2026-03-09
Permanent Link(s)
https://doi.org/10.7298/ffnr-qx10
https://hdl.handle.net/1813/120838
Collections
Cornell Theses and Dissertations
Author
Aubin Le Quere, Marianne
Abstract

My doctoral work examines what democratic societies lose and gain as our civic information infrastructures becomes increasingly technology- and AI-driven. This thesis documents three tech-driven changes to civic information ecosystems: the increased ubiquity of platforms, the growth of localized social networks, and the emerging influence of generative AI in local settings. With two studies conducted during the Covid-19 pandemic, I demonstrate how the platformization of news splintered the local information ecosystem in a high-stakes crisis environment. I then describe the rise of localized social networks, and conduct empirical studies that identify and measure the potential democratic benefits to communities of user-generated place-based content despite quality and bias concerns. Finally, I showcase how local generative AI summaries on search engines may amplify these biases in local data quality, and frequently lean on non-local sources. Through large-scale surveys, content analyses, experiments, and qualitative interviews, I arrive at my final argument that we should move towards "glocal" civic information ecosystems, where automated place-based monitoring is augmented by community-embedded investigations for high-stakes, crisis, or nuanced topics. Technologies can spread reliable civic information further and faster, but cannot make up for a lack of high-quality information or care.

Description
233 pages
Date Issued
2025-08
Keywords
generative AI
•
information ecosystems
•
local news
•
social media
Committee Chair
Naaman, Mor
Committee Member
Pierson, Emma
Matias, Jorge
Degree Discipline
Information Science
Degree Name
Ph. D., Information Science
Degree Level
Doctor of Philosophy
Rights
Attribution-NonCommercial 4.0 International
Rights URI
https://creativecommons.org/licenses/by-nc/4.0/
Type
dissertation or thesis

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