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  6. Continued Relevance of "Factors Driving Meeting Effectiveness"

Continued Relevance of "Factors Driving Meeting Effectiveness"

File(s)
Hinkin60_Continued_relevance_of_Factors_Driving.pdf (254.48 KB)
Permanent Link(s)
https://hdl.handle.net/1813/71744
Collections
SHA Articles and Chapters
Author
Hinkin, Timothy R.
Tracey, J. Bruce
Abstract

Recent history has only reinforced guests’ preferences regarding meeting-space attributes. Tops is safety and security, followed by service, service, service.

Date Issued
2003-10-01
Keywords
service
•
guest preferences
•
hotel industry
•
meeting space
•
safety
•
security
Rights
Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
Type
article

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