Cornell University
Library
Cornell UniversityLibrary

eCommons

Help
Log In(current)
  1. Home
  2. Cornell Peter and Stephanie Nolan School of Hotel Administration
  3. Centers and Institutes
  4. The Center for Hospitality Research (CHR)
  5. Center for Hospitality Research Publications
  6. Restoring Workplace Communication Networks after Downsizing: The Effects of Time on Information Flow and Turnover Intentions

Restoring Workplace Communication Networks after Downsizing: The Effects of Time on Information Flow and Turnover Intentions

File(s)
Susskind_202008_20Restoring_20workplace.pdf (806.69 KB)
Permanent Link(s)
https://hdl.handle.net/1813/71135
Collections
Center for Hospitality Research Publications
Author
Susskind, Alex M.
Abstract

One of the effects of a corporate layoff is the interruption of communication networks for employees who remain in the workplace. Since information that passes along these informal networks is part of the lifeblood of any workplace, remaining employees struggle to reestablish network connections after a layoff is completed. Access to information and their status as a central point in a network are key elements in workers' satisfaction with their work situation, and as such have a strong influence on turnover intentions. This study measured pre- and post-downsizing information flow and post-downsizing turnover intentions of downsizing survivors in the corporate office of an international hotel company. Using a combination of network analysis and path analysis, the study examined the relationship between changes in downsizing survivors' "betweenness" centrality (that is, the extent to which information transmits through them) and perceptions of information adequacy relative to reported turnover intentions at two months after the layoffs and at four months. The study found that an increase in network members' centrality augmented their perceptions of information adequacy, which in turn reduced their turnover intentions. The study also found that turnover intentions diminished at some point between two and four months after the layoff, in conjunction with stabilization of the communication network. While the study's population is relatively small (97 individuals), the implications are clear that managers should consider ways to assist remaining employees establish communication pathways after a corporate downsizing.

Date Issued
2008-01-02
Keywords
corporate layoffs
•
human resources
•
downsizing
•
communication
Rights
Required Publisher Statement: © Cornell University. This report may not be reproduced or distributed without the express permission of the publisher
Type
article

Site Statistics | Help

About eCommons | Policies | Terms of use | Contact Us

copyright © 2002-2026 Cornell University Library | Privacy | Web Accessibility Assistance