Tip Levels and Service: An Update, Extension and Reconciliation
Collections
Author
Lynn, Michael
Abstract
Restaurant managers correctly believe that good tips discourage server turnover, but managers might not know the best ways to boost tips - because improving service quality doesn’t necessarily do it.
Date Issued
2003-10-01
Keywords
Rights
Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
Type
article