Cornell University
Library
Cornell UniversityLibrary

eCommons

Help
Log In(current)
  1. Home
  2. Cornell University Graduate School
  3. Cornell Theses and Dissertations
  4. CAN DISTANCE HAVE AN INFLUENCE ON PERCEIVED VALUE? AN ANALYSIS OF THE IMPACT OF GEOGRAPHICAL AND CULTURAL DISTANCE IN TOURISM AND HOSPITALITY

CAN DISTANCE HAVE AN INFLUENCE ON PERCEIVED VALUE? AN ANALYSIS OF THE IMPACT OF GEOGRAPHICAL AND CULTURAL DISTANCE IN TOURISM AND HOSPITALITY

File(s)
GatnauVera_cornell_0058O_10991.pdf (3.37 MB)
Permanent Link(s)
https://doi.org/10.7298/wwaj-j508
https://hdl.handle.net/1813/103126
Collections
Cornell Theses and Dissertations
Author
Gatnau-Vera, Montserrat
Abstract

Any tourism experience is characterized by a certain degree of distance, not only in geographical but also in cultural terms. The existing literature suggests that distance influences the way in which people perceive events. This thesis examines the impact of geographical and cultural distance on perceived value in the hospitality industry in two different consumption stages. The first study examines the impact of distances in the post-consumption stage analyzing consumers’ satisfaction level through Tripadvisor reviews. The second study examines the impact of distances in the pre-consumption stage conducting a hotel choice experiment. The empirical findings prove that geographical and cultural distances are a relevant factor influencing perceived value.

Description
84 pages
Date Issued
2020-08
Keywords
Cultural distance
•
Geographical distance
•
Hospitality industry
•
Perceived value
Committee Chair
Anderson, Christopher K.
Committee Member
Chun, Helen
Degree Discipline
Hotel Administration
Degree Name
M.S., Hotel Administration
Degree Level
Master of Science
Type
dissertation or thesis
Link(s) to Catalog Record
https://catalog.library.cornell.edu/catalog/13277703

Site Statistics | Help

About eCommons | Policies | Terms of use | Contact Us

copyright © 2002-2026 Cornell University Library | Privacy | Web Accessibility Assistance