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  4. Vocal Cues and Manager Reporting Goals

Vocal Cues and Manager Reporting Goals

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Steenhoven_cornellgrad_0058F_12441.pdf (632.64 KB)
Permanent Link(s)
https://doi.org/10.7298/cx9k-b074
https://hdl.handle.net/1813/109805
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Cornell Theses and Dissertations
Author
Steenhoven, Blake
Abstract

This dissertation presents experimental and qualitative evidence on the acoustic properties of financial communications and how they relate to managers’ reporting objectives. Managers frequently attempt to persuade investors and other market participants to interpret information in a particular way. While research in accounting has examined characteristics that make a disclosure persuasive to investors, few papers examine whether and how managers attempt to persuade. Drawing on research in psychology, I show that managers increase their vocal pitch, pitch variation, volume, volume variation, and speech rate when attempting to persuade prospective investors to invest. Relative to this goal, I find that managers lower their pitch and pitch variation when attempting to persuade current investors to maintain their investment. To examine key assumptions of my experiment and provide rich descriptive evidence to contextualize my findings, I also conduct semi-structured interviews with Investor Relations professionals. This study has implications for preparers of financial communications, for investors using these disclosures, and for researchers attempting to identify manager reporting goals and understand the determinants of nonverbal behaviors in financial communications.

Description
64 pages
Date Issued
2021-05
Committee Chair
Bloomfield, Robert J.
Rennekamp, Kristina Marie
Committee Member
Rennekamp, Kristina Marie
Ferguson, Melissa J.
Libby, Robert
Degree Discipline
Management
Degree Name
Ph. D., Management
Degree Level
Doctor of Philosophy
Type
dissertation or thesis
Link(s) to Catalog Record
https://newcatalog.library.cornell.edu/catalog/15049402

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