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  5. Coordinating Information and Controlling Costs

Coordinating Information and Controlling Costs

File(s)
Potter24_Coordinating_Information.pdf (278.31 KB)
Permanent Link(s)
https://hdl.handle.net/1813/71565
Collections
SHA Articles and Chapters
Author
Potter, Gordon S.
Abstract

[Excerpt] I want to cover two essential and related topics in this chapter: determining the extent of decision rights you grant to your employees, and the management reports you provide to these employees to motivate them to effectively utilize resources. I recognize that if you are a sole practitioner, you may handle these all on your own. But if you hire people to manage your property, you should consider the points I discuss here.

Date Issued
2011-04-01
Keywords
hospitality industry
•
financial control system
•
relative performance evaluation
•
revenue management
Related DOI
https://doi.org/10.1002/9781119200901.ch28
Rights
Required Publisher Statement: © Wiley. Final version published as: Potter, G. (2011). Coordinating information and controlling costs. In M. C. Sturman, J. B. Corgel, & R. Verma (Eds.), The Cornell School of Hotel Administration on hospitality: Cutting edge thinking and practice (pp. 430-443). Hoboken, NJ: Wiley and Sons. Reprinted with permission. All rights reserved.
Type
article

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