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Browsing Academic Departments by Title
Now showing items 951-970 of 2088
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Making Call Center Jobs Better: The Relationship between Management Practices and Worker Stress
(2020-06-01)The work of a call center agent has been described as one of the ten most stressful jobs in the global economy (Holdsworth and Cartwright 2003). Call centers are known for their heavy use of electronic monitoring, tightly ... -
Making Free Trade More Fair: Developments in Protecting Labor Rights
(1997-01-01)[Excerpt] The IRRA-NAFTA Committee was first appointed in 1995 by then president, Walter Gershenfeld, to make a report to the membership on the industrial relations implications of NAFTA and other trade-related developments. ... -
Making Transnational Collaboration Work
(2000-01-01)[Excerpt] The need for transnational collaboration among unions across the world is great and growing in the global economy. Case studies presented in this book demonstrate the active fermentation in cross-border relations ... -
Making Vocational Education More Effective for At-Risk Youth
(1989-05-01)"Occupationally specific vocational training pays off for disadvantaged students, but only if graduates work in the jobs they were trained for. Implication: Vocational educators must help make sure that the skills they ... -
Malthus Was Right After All: Poor Relief and Birth Rates in Southeastern England
(1989-02-01)The payment of child allowances to laborers with large families was widespread in early nineteenth-century England. This paper tests Thomas Malthus's hypothesis that child allowances caused the birth rate to increase. A ... -
Management Whipsawing: The Staging of Labor Competition under Globalization
(2016-01-01)The authors examine management whipsawing practices in the European auto industry based on more than 200 interviews and a comparison of three automakers. They identify four distinct ways in which managers stage competition ... -
Manager Personality, Manager Service Quality Orientation, and Service Climate: Test of a Model
(2007-01-01)[Excerpt] Receiving poor customer service is an irritating experience. Often the first recourse for the customer is to ask to speak to the manager. Undoubtedly, customers make this request with the presumption that the ... -
Managerial Pay and Governance in American Nonprofits
(2002-07-01)This article examines the compensation of top managers of nonprofits in the United States using panel data from tax returns of the organizations from 1992 to 1996. Studying managers in nonprofits is particularly interesting ... -
Managerial Pay in Nonprofit and For-Profit Organizations
(2003-01-01)[Excerpt] Managerial pay is a controversial and often studied subject in economics, sociology, accounting, finance, and human resource management. In fact, relative to the number of people who are actually top managers, ... -
Managing Customer Services: Human Resource Practices, Turnover, and Sales Growth
(2000-06-29)This study examines the relationship between human resource practices, employee quit rates, and organizational performance by drawing on a unique nationally representative sample of 354 customer service and sales establishments ... -
Managing Human Assets in an Uncertain World: Applying Real Options Theory to HRM
(2004-03-01)While many authors have proposed a firm’s human resources as an asset that can provide value and competitive advantage, the SHRM field has tended to ignore the fact that assets have associated uncertainties and risks. The ... -
Managing Social-Business Tensions: A Review and Research Agenda for Social Enterprise
(2012-11-01)In a world filled with poverty, environmental degradation, and moral injustice, social enterprises offer a ray of hope. These organizations seek to achieve social missions through business ventures. Yet social missions and ... -
Managing the Politics of Evaluation: Lessons from the Evaluation of ADR Programs
(2007-01-01)[Excerpt] The growth of alternative dispute resolution (ADR) has been one of the most significant developments in the U.S. workplace in the past twenty-five years. There is a significant and growing body of research tracking ... -
Managing Transformational Change: The Role of Human Resource Professionals
(1992-07-01)[Excerpt] Can the United States maintain its traditional position of economic leadership and one of the world's highest standards of living in the face of increasing global competition? Concerned observers cite the following ... -
Mandatory Arbitration and Inequality of Justice in Employment
(2014-01-01)[Excerpt] In this Paper, I will examine the operation of mandatory arbitration as an employment dispute resolution system to investigate the degree to which it increases or decreases equality of access to justice in ... -
Mandatory Employment Arbitration: Dispelling the Myths
(2014-01-01)[Excerpt] Using mandatory arbitration to resolve employment disputes has been a major source of controversy since the practice emerged about twenty‐five years ago. On one side of the debate have been proponents of the ... -
Manpower Programs and Regional Development
(1968-03-01)[Excerpt] In military engagements, one can seldom select the most conducive setting in which to seek a total victory. So it is with the federally assisted manpower training effort. Its overall destiny resides in its ability ... -
Manpower Training and Public Sector Job Creation Under CETA: The Experience in Maine and New Hampshire
(1976-04-01)On December 28, 1973 President Nixon signed Public Law 93-203, the Comprehensive Employment and Training Act (CETA). The new law represents a significant shift in the roles played by federal, state, and local officials in ... -
Marktorientierung und Anstellungsverhältnisse in der Aktivierungsindustrie: Fallstudie zu Großbritannien und Deutschland
(2012-01-01)In diesem Beitrag beschreiben wir »Aktivierung« als staatlich finanzierte Industrie mit einem großen Personalbestand. Wir untersuchen die Beispiele Großbritannien und Deutschland, wo die wichtigsten Akteure die öffentlichen ... -
Mass Immigration, Free Trade, and the Forgotten American Worker
(1995-05-01)If continued mass immigration and the pursuit of free trade result in undermining the nation's trade union movement and its labor-protection laws, then the price is too high. It must also be considered exorbitant if these ...
