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Browsing Conflict and its Resolution in the Changing World of Work: A Conference and Special Issue Honoring David B. Lipsky by Title
Now showing items 1-16 of 16
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A Changing World of Workplace Conflict Resolution and Employee Voice: An Australian Perspective
(2017-11-06)The authors contribute to dispute resolution theory and provide new insights on such important issues as employee voice, workplace disputes and employees’ intentions to quit. They conducted and analyzed a survey of managers ... -
ADR-based Workplace Conflict Management Systems: A Case of American Exceptionalism
(2017-11-01)[Excerpt] The diffusion of ADR-based conflict management systems is a development increasingly highlighted in the literature. Organizations are seen as putting in place multiple procedures and practices so that different ... -
Advancing Dispute Resolution by Unpacking the Sources of Conflict: Toward an Integrated Framework
(2017-09-30)Organizational leaders, public policy makers, dispute resolution professionals, and scholars have developed diverse methods for resolving workplace conflict. But there is inadequate recognition that the effectiveness of a ... -
Conference Agenda
(2017-11-01) -
Decision-Maker and Context Effects in Employment Arbitration
(2017-11-01)Using a novel survey of 284 employment arbitrators, this study investigates how decision-maker characteristics and the context of the arbitration proceeding affect employee outcomes. We analyze the predictors of settlement ... -
Disputant Preferences for Mediated or Adjudicated Processes in Administrative Agencies: The Occupational Safety and Health Review Commission Settlement Part Program
(2017-11-01)Previous research examining disputants’ preferences for mediation over more formal adjudicative proceedings is limited and mostly experimental. Moreover, this work has not examined preferences in relation to repeated ... -
Do it Right or Not at All: A Longitudinal Evaluation of a Conflict Managment System Implementation
(2017-11-01)We analyzed an eight-year multi-source longitudinal data set that followed a healthcare system in the Eastern United States as it implemented a major conflict management initiative to encourage line managers to consistently ... -
Integrating Conflict: A Proposed Framework for the Interdisciplinary Study of Workplace Conflict and its Management
(2017-10-01)[Excerpt] Conflict and its management are perennial dimensions of organizational life--ever present with significant consequences for a host of employer and employee related outcomes. All organizations, regardless of ... -
Labor Relations Conflict in the Workplace: Scale Development, Consequences and Solutions
(2017-11-01)Because the goals of employers and employees are often incompatible, conflicts are inevitable and an essential part of organizational life. The three studies reported in this paper addressed the issues of identifying the ... -
Organizational Conflict Resolution and Strategic Choice: Evidence from a Survey of Fortune 1000 Companies
(2017-11-01)In this paper we develop the argument that a firm’s ADR strategies are likely to be associated with a firm’s use of one conflict resolution option or the other. More specifically, we examine whether a firm’s use of either ... -
Organizational Innovators: A Study of Workplace Intra-Employee Conflict Management Strategies
(2017-01-01)[Excerpt] Whilst the issue of intra-employee conflict is clearly one that impacts today’s organization, it is less clear how this conflict is addressed and resolved in contemporary workplaces. Previous research has often ... -
Systems for Conflict Resolution in Comparative Perspective
(2017-10-01)[Excerpt] It is a cornerstone of industrial relations (IR) theory that the potential for conflict is inherent to the employment relationship. Across countries, forms of workplace conflict and methods of conflict resolution ... -
The Devil Is in the Details: Attorney Heterogeneity and Employment Arbitration Outcomes
(2017-11-01)Conventional wisdom holds that hiring a lawyer will improve outcomes for non-union employees who take individual rights complaints to arbitration. However, the limited amount of empirical scholarship into this topic has ... -
Third-Party Intervention and the Preservation of Bargaining Relationships
(2017-11-01)This article uses longitudinal contact data to examine if third-party dispute resolution procedures available in Ontario improve the health of bargaining relationships and contribute to their preservation. It performs this ... -
Transforming New Zealand Employment Relations: At the Intersection of Institutional Dispute Resolution and Workplace Conflict Management
(2017-11-01)In New Zealand, the contemporary shift from highly regulated, collectivist employment rights to individual employment relationships included statutory direction to mediation. Good faith negotiation in the workplace and ... -
Why Don’t They Complain? The Social Determinants of Chinese Migrant Workers’ Grievance Behaviors
(2017-11-01)Using survey data from China, I examine how migrant workers respond to violations of labor law in their workplaces. The central puzzle explored is why, given apparent widespread violations, some workers choose not to pursue ...
