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Browsing SHA Articles and Chapters by Subject "uncertainty"
Now showing items 1-4 of 4
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Commentary on ‘Why Compassion Counts!’: Compassion as a Generative Force
(2012-01-01)[Excerpt] Twelve years ago, Peter Frost called upon us to consider why compassion counts. More than a decade later, we can see, feel, and understand why compassion counts both in the field of organizational studies and in ... -
Environmental Uncertainty, Business Strategy, and Financial Performance: An Empirical Study of the U.S. Lodging Industry
(1989-08-01)A key premise in the normative literature is that an appropriate business strategy will favorably align an organization with its environment (Andrews, 1971; Hofer & Schendel, 1978; Porter, 1980). It is argued that the ... -
Leader Mistreatment, Employee Hostility, and Deviant Behaviors: Integrating Self-uncertainty and Thwarted Needs Perspectives on Deviance
(2012-01-01)Integrating self-uncertainty management and thwarted needs perspectives on leader mistreatment and workplace deviance, we examine when and why leader mistreatment is associated with workplace deviance. We propose that ... -
The Benefits and Measurement of Service Firms’ Performance Transparency: How and When Does Performance Transparency Pay Off?
(2015-11-01)Calls for increased transparency and reduced information asymmetry between service firms and their customers are getting louder in the marketplace. Yet, it remains unclear what exactly constitutes transparency in the eyes ...
