School of Hotel Administration

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12th Annual Sustainability Roundtable Highlights

Adalja, Aaron; Varney, Jeanne (2022-03-22)

The Center for Hospitality Research at the Cornell Peter and Stephanie Nolan School of Hotel Administration in the Cornell SC Johnson College of Business at hosted its 12th annual Sustainability Roundtable in the fall with ...
2010 Ratings and Rankings Roundtable: The Quest for Consistent Ratings

Verma, Rohit; Smith, Russell Arthur Dr.Des. (2010-03-01)

Hotels and restaurants have been rated and ranked by professional observers and organizations for decades, often with input from the traveling public. In 1900, to assist automobile tourists in France, André Michelin began ...
2011 Travel Industry Benchmarking: Marketing ROI, Opportunities, and Challenges in Online and Social Media Channels for Destination and Marketing Firms

Verma, Rohit; McGill, Ken (2011-04-02)

Senior lodging and destination marketing executives often make vendor and marketing channel decisions without sufficient time to investigate the ROI of alternative strategies or emerging media choices. An internet-based ...
2013 Compendium

Center for Hospitality Research (2013-01-01)

A compendium of 2012 publications of the Center for Hospitality Research.
2015 California Labor and Employment Legislative Update: Newly Enacted Employment Legislation

Jones Day; Whitton, Mhairi L. (2015-11-01)

The California Legislature’s efforts to expand the reach and scope of California employment statutes continue unabated. In most instances, its efforts were endorsed by Governor Jerry Brown. In September and October 2015, ...
2019 Annual Report: Innovating Across Health, Hospitality and Design

Cornell Institute for Healthy Futures (2019-01-01)

[Excerpt] We are pleased to present the Cornell Institute for Healthy Futures' fourth Annual Report. The 2018-2019 academic year ushered in many exciting changes for us, including: • CIHF Leadership Changes Brooke Hollis ...
2019-2020 Year in Review

Center for Real Estate and Finance (2020-09-30)

2019-2020 Annual Review published by the staff of the Center for Real Estate and Finance (CREF) at Cornell University's School of Hotel Administration.
2019-2020 Year in Review

Cornell Institute for Food and Beverage Management (CIFBM) (2020-11-13)

2019-2020 Annual Review published by the staff of the Cornell Institute for Food and Beverage Management (CIFBM) at Cornell University's School of Hotel Administration.
2019-2020 Year in Review

The Center for Innovative Hospitality Labor and Employment Relations (2020-10-15)

2019-2020 Annual Review published by the staff of the Center for Innovative Hospitality Labor and Employment Relations (CIHLER) at Cornell University's School of Hotel Administration.
2019-2020 Year in Review

Center for Hospitality Research (2020-10-08)

2019-2020 Annual Review published by the staff of the Center for Hospitality Research (CHR) at Cornell University's School of Hotel Administration.
2019-2020 Year in Review

Pillsbury Institute for Hospitality Entrepreneurship (2020-11-03)

2019-2020 Annual Review published by the staff of the Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship (PIHE) at Cornell University's School of Hotel Administration.
2020-2021 Annual Review

Center for Real Estate and Finance (2021-10-18)

2020-2021 Annual Review published by the staff of the Center for Real Estate and Finance (CREF) at Cornell University's School of Hotel Administration.
2020-2021 Year in Review

Pillsbury Institute for Hospitality Entrepreneurship (2021-10-18)

2020-2021 Annual Review published by the staff of the Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship (PIHE) at Cornell University's School of Hotel Administration.
2020-2021 Year in Review

Center for Hospitality Research (2021-11-01)

2020-2021 Annual Review published by the staff of the Center for Hospitality Research (CHR) at Cornell University's School of Hotel Administration.
2020-2021 Year in Review

The Center for Innovative Hospitality Labor and Employment Relations (2021-11-09)

2020-2021 Annual Review published by the staff of the Center for Innovative Hospitality Labor and Employment Relations (CIHLER) at Cornell University's School of Hotel Administration.
2020-2021 Year in Review

Cornell Institute for Food and Beverage Management (CIFBM) (2021-10-18)

2020-2021 Annual Review published by the staff of the Cornell Institute for Food and Beverage Management (CIFBM) at Cornell University's School of Hotel Administration.
A Comparison of Hotel Indices with Hotel Properties and Portfolios

Boudry, Walter I. (2014-06-01)

Thanks to the availability of transaction data and the work of Real Capital Analytics (RCA), hotel operators and investors now have access to indices that track the price appreciation of hotels.1 RCA’s data is one basis ...
A Comparison of the Performance of Independent and Franchise Hotels: The First Two Years of Operation

Enz, Cathy A.; Canina, Linda (2011-11-03)

Although franchising has become a dominant mode of entry for hotel owners, a substantial number of entrepreneurs open their property as an independent and unaffiliated hotel. Given the finance community’s desire for a brand ...
A Competency Model for Club Leaders

Walsh, Kate; Koenigsfeld, Jason P. (2015-05-02)

To ensure the success of a service organization, leaders must have skills and abilities to shape service systems and guide employees to deliver the service experience. So far, however, we have yet to see a set of leadership ...
A Comprehensive Guide to Merchandising Bed and Breakfast Inns

Carroll, Bill; Gomez, Betsy; Huen, Anna; Lanier, Pamela; Lui, Iris (2006-08-01)

The many methods for merchandising a bed and breakfast inn embrace both traditional means and the growing areas available online. The key to all tactics is to show would-be guests how the B&B matches their lodging preferences. ...