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Browsing Centers and Institutes by Title
Now showing items 132-151 of 518
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Developing a Sustainability Measurement Framework for Hotels: Toward an Industry-wide Reporting Structure
(2011-07-01)Taking a historical context for sustainability measurement within the industry and globally, this report presents a conceptual framework for developing sustainability performance indicators to address present stakeholder ... -
Developing High-Level Leaders in Hospitality: Advice for Retaining Female Talent
(2014-02-02)Based on interviews with twenty women hospitality leaders, this report explores what hospitality firms can do to facilitate the advancement of women into the ranks of top leadership. Drawing on the respondents’ observations ... -
Developing Hospitality Managers' Intercultural Communication Abilities: The Cocktail Party Simulation
(2007-07-01)The ever increasing globalization of the hospitality industry and movement of people across international borders heightens the need for intercultural education and training. However, few intercultural training materials ... -
Developing Measures for Environmental Sustainability in Hotels: An Exploratory Study
(2010-05-01)Hoteliers’ efforts to improve the environmental sustainability of their operations would be promoted by having a consistent industry-wide measure for benchmarking current operations and tracking the effect of environmental ... -
Developing the Full Picture on Hotel Industry Averages
(2002-01-03)Hotel operators and observers often employ industry-wide averages as key points of comparison and analysis for room rates, occupancy, and revenues. The use of simple averages, however, can be misleading if one does not ... -
Development and Use of a Web-based Tool to Measure the Costs of Employee Turnover: Preliminary Findings
(2006-05-02)Employee turnover continues to be one of the most vexing and costly challenges in the hospitality industry. Despite the obvious expense of turnover, few studies have attempted to account for the diverse costs associated ... -
Differential Evolution: A Tool for Global Optimization
(2016-10-20)This report describes a tool for global optimization that implements the Differential Evolution optimization algorithm as a new Excel add-in. The tool takes a step beyond Excel’s Solver add-in, because Solver often returns ... -
Dining and Service Innovations Across the Health Care Continuum: Insights from 2018 CIHF Roundtable
(2018-12-01)[Excerpt] Hospitals, college campuses, and retirement communities all serve different populations, but they have one feature in common: the experience of the people they serve is significantly impacted by what hospitals ... -
Dining Duration and Customer Satisfaction
(2005-07-02)Restaurateurs may be tempted to speed up the pace of their customers' meals during busy periods in a bid to increase table turns. While selling more covers should boost revenues, a study of restaurant patrons finds that ... -
The Disaster Recovery Priority Ranking Tool: A Thinking Tool for Prioritizing Post-COVID-19 Recovery Initiatives
(2020-07-28)Disaster Recovery Priority Ranking tool is a spreadsheet-based decision-making tool designed to help managers apply a set of evaluation criteria to a variety of recovery-focused strategic initiatives. It is particularly ... -
Diversification Benefits of REIT Preferred and Common Stock: New Evidence from a Utility Based Framework
(2014-09-10)We study the diversification benefits of REIT preferred and common stock using a utility based framework in which investors segment based on risk aversion. Taking the view of a long run investor, we conduct our analysis ... -
Diversification Benefits of REIT Preferred and Common Stocks: A Long-Run Empirical Analysis
(2013-01-31)We study the diversification benefits of REIT preferred and common stocks. Taking the view of a long run investor, we conduct our analysis using data from 1992 to 2012. We examine optimal mean-variance portfolios of an ... -
Do Dual-Branded Hotels Outperform Single-Branded Hotels?
(2020-01-01)Dual branding of hotels has become a growing industry practice. Beyond the potential marketing benefits of the dual-branding strategy, this paper tests whether dual-branded hotels operate more efficiently than comparable ... -
Do Investors Flip Over Housing?
(2011-03-11)The current study explores the investment performance of short-term investors known as flippers in the residential real estate market as well as the impact that flippers have on the housing market. The study finds that ... -
Do Property Characteristics or Cash Flow Drive Hotel Real Estate Value? The Answer Is Yes
(2017-03-09)Analysts typically use two types of methods to value hotels: comparable sales and the present value of income (sometimes calculated as discounted cash flow). This report explores whether one model is superior to the other, ... -
Do Stock Prices Move too Much to be Justified by Changes in Dividends? Evidence from Real Estate Investment Trusts
(2011-03-14)A central issue in asset pricing is whether asset prices move too much in relation to cash flows. We take advantage of the existence of two parallel markets for a set of cash flows to show that better measurement of cash ... -
Do You Look Like Me? How Bias Affects Affirmative Action in Hiring
(2016-11-28)In today’s multicultural work environment, a better understanding of how bias affects hiring and promotion decisions, and what can be done to reduce its effects, is a major concern for hospitality industry human resource ... -
Does Your Website Meet Potential Customers’ Needs? How to Conduct Usability Tests to Discover the Answer
(2013-08-01)This CHR tool explains how hospitality managers can evaluate the extent to which their hotel or restaurant website meets potential customers’ needs by means of usability tests. As hospitality businesses seek to drive more ... -
Don’t Sit So Close to Me: Restaurant Table Characteristics and Guest Satisfaction
(2009-01-02)Managing restaurant capacity effectively includes making sure that the dining room is equipped with sufficient tables of the appropriate size and type to meet expected demand. Restaurateurs usually make a point of seating ... -
Drivers of Change in Hospitality
(2019-01-01)[Excerpt] The number of international travelers is expected to almost double by 2036, and as this number grows, so too do the demands on the hospitality industry. This is a period of unprecedented change, where advances ...
