Enz, Cathy A.Siguaw, Judy A.2020-09-122020-09-122000-02-016146744https://hdl.handle.net/1813/71923No hotel can have excellent operations without excellent employees – and that requires excellent human resources practices.en-USRequired Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.human resourceshotel industryemployee practicesarticle