Calhoun, KarenWicks, Scott2005-06-132005-06-132004-06-27https://hdl.handle.net/1813/1470Discusses the reorganization of technical services and development of tools (including CUL's Integrated Tool for Selection and Ordering (ITSO CUL) acquisitions tool) at Cornell University Library to create efficiencies for providing library users with faster access to materials.219549 bytesapplication/pdfen-USAcquisitionsTechnical ServicesProcess redesignTechnology, Process Redesign, and the Evolving Role of Technical Servicespresentation